Privacy policy

Last Updated: November 11th, 2025

Maison Amélie Montréal (“we,” “our,” or “us”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a personalized shopping experience.
Our store is powered by Shopify to help us deliver these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. In case of any conflict between our Terms of Service and this Privacy Policy, the latter shall govern the collection, processing, and disclosure of your personal data.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your data as described below.

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to an individual. This may include:

  • Contact information: name, billing/shipping address, phone number, and email address.

  • Payment details: credit/debit card numbers, payment confirmations, and transaction data.

  • Account information: usernames, passwords, preferences, and settings.

  • Purchase history: items viewed, added to cart, bought, returned, or exchanged.

  • Communications: any messages or inquiries sent through our contact forms or email.

  • Device and usage data: browser type, IP address, cookies, and interactions with our store.

How We Use Your Information

We use personal information to:

  • Provide and improve our Services: process payments, fulfill orders, manage returns, and personalize your shopping experience.

  • Communicate with you: provide support, respond to inquiries, and send updates about your orders.

  • Marketing and promotions: send brand or promotional messages (where permitted by law) and display personalized ads based on your preferences.

  • Fraud prevention and security: verify accounts, detect unauthorized activity, and maintain safe transactions.

  • Compliance: meet legal obligations and respond to lawful requests.

Disclosure of Personal Information

We may share personal data in the following cases:

  • With Shopify, which powers our store and provides payment, analytics, and hosting infrastructure.

  • With service providers that help us manage logistics, payments, analytics, or customer support.

  • With marketing and advertising partners to deliver personalized promotions.

  • When required by law or to protect our rights and customers.

  • As part of a business transaction, such as a merger or restructuring.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes data about your use of the store to help us operate and improve our business.
Shopify may process your information globally in accordance with its own Privacy Policy for Customers.

Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy or security practices. We recommend reviewing their respective privacy policies before sharing any data.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect data from minors. If you believe a child has shared data with us, please contact us so we can remove it.

Data Security & Retention

While no system is completely secure, we take reasonable measures to protect your data.
We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal information.

  • Request correction or deletion of your data.

  • Object to or restrict certain processing.

  • Withdraw consent for marketing at any time.

To exercise these rights, you may contact us through the Contact section on our website or by email at info@maisonamelie-montreal.com.

International Transfers

Your information may be transferred to and processed outside of your country of residence, including in jurisdictions that may not provide the same data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal or operational reasons.
The updated version will always be posted on this page with a new “Last Updated” date.

Contact

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:
📩 info@maisonamelie-montreal.com